Who we are
At Sequoia Craftworks, accessible from www.sequoiacraftworks.com, the privacy of our customers is one of our main priorities. This Privacy Policy document contains types of information that is collected and recorded by Sequoia Craftworks and how we use it. If you have additional questions about our Privacy Policy, please contact us.
This policy applies only to our online activities and is valid for visitors to our website with regards to the information they have shared and/or collect on our website. This policy is not applicable to any information collected offline or via channels other than this website.
Consent
By using our website, you hereby consent to our Privacy Policy and agree to its terms.
Information Collected
The personal information that you are asked to provide and the reason we require it will be made clear to you at the point we request it. If you contact us directly, we may receive additional information about you such as your name, email address, phone number, the contents of the message and/or attachments you may send us, and any other information you may choose to provide. For users who register an account on our website, you will be required to share your contact information, including items such as name, email address, and telephone number. This information is stored in your user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username).
This information is only available to our website administrators, as well as our service partners for payment processing and shipping, for the purpose of executing your order. It will not be shared with any third party entities.
How We Use Information
We use the information we collect in various ways, including to:
– operate and maintain our website
– improve and expand our website
– understand and analyze how you use our website
– develop new products, services, features, and functionality
– communicate with you, either directly or through one of our service partners, including for customer service, to provide you with updates and other information relating to your order, and for marketing and promotional purposes
Cookies
Like any other website, Sequoia Craftworks uses ‘cookies’. These cookies are used to store information including visitors’ preferences, and the pages on the website that the visitor accessed or visited. The information is used to optimize the users’ experience by customising our web page content based on visitors’ browser type and/or other information.
If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.